Terms of Service

1. Acceptance of Terms

By accessing and using Flattrade's services, website, and mobile applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Flattrade Broking Private Limited ("Flattrade", "we", "us", or "our"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Be a resident of India
• Have a valid PAN (Permanent Account Number)
• Have a valid Aadhaar number for e-KYC
• Not be prohibited from receiving financial services under applicable laws
• Complete the account opening process and provide accurate information

By using our Services, you represent and warrant that you meet all eligibility requirements.

3. Account Registration and Security

When you register for an account with Flattrade, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

You are solely responsible for maintaining the confidentiality of your account credentials. Flattrade will not be liable for any loss or damage arising from unauthorized access to your account.

4. Trading Services

Flattrade provides online trading services for various financial instruments including equities, derivatives, currencies, and commodities through NSE, BSE, and MCX.

• All trades are executed on a best-effort basis
• Market orders are executed at prevailing market prices
• Limit orders are executed at specified prices or better
• We do not guarantee execution of any order
• Orders may be rejected due to insufficient funds, margin, or other reasons
• We reserve the right to cancel or modify orders in exceptional circumstances

Trading in securities involves substantial risk of loss. Past performance is not indicative of future results.

5. Fees and Charges

Flattrade offers zero brokerage on all equity delivery, intraday, and F&O trades. However, the following statutory charges apply:

• Securities Transaction Tax (STT)
• Exchange Transaction Charges
• SEBI Turnover Fees
• GST on brokerage and transaction charges
• Stamp Duty
• Other applicable government levies

Detailed fee structure is available on our Pricing page. We reserve the right to modify our fee structure with prior notice.

6. Risk Disclosure

Trading in financial markets involves significant risks including but not limited to:

• Market risk - prices may fluctuate rapidly
• Liquidity risk - you may not be able to exit positions
• Leverage risk - losses can exceed your initial investment
• Technology risk - systems may fail or experience delays
• Regulatory risk - rules and regulations may change

You acknowledge that you understand these risks and are financially able to bear any losses. Flattrade does not provide investment advice, and you are solely responsible for your trading decisions.

7. Intellectual Property

• All content, features, and functionality of our Services are the exclusive property of Flattrade or its licensors.
• Protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, modify, or publicly display any content without our prior written consent.

8. Termination

We reserve the right to suspend or terminate your account at any time, without prior notice, for any reason including:

• Violation of these Terms
• Suspected fraudulent or illegal activity
• Non-compliance with KYC requirements
• At our sole discretion for business reasons

Upon termination, you must settle all outstanding obligations. We will not be liable for any losses resulting from account termination.

9. Limitation of Liability

To the maximum extent permitted by law, Flattrade shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Use or inability to use our Services
• Unauthorized access to your data
• Third-party conduct on our Services
• Any other matter relating to our Services

Our total liability shall not exceed the fees paid by you in the preceding twelve months.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

For arbitration matters, disputes shall be referred to a sole arbitrator appointed by Flattrade, and the arbitration shall be conducted in Chennai in accordance with the Arbitration and Conciliation Act, 1996.